• Property of the goods supplied and installed by Crown Commercial Group Pty Ltd ("the seller") does not pass to the buyer until the goods are paid for in full.
• The buyer must hold any proceeds received from use of the goods on trust for the seller, until the goods have been paid for in full.
• The seller reserves the right to do all acts and things neccessary to repossess goods in lieu of payment. Such acts may include, among other things, entry onto the buyers private property on which the goods are believed to be held.
• For cancellation of orders -All standard catalogue items – 20% re-stocking fee + delivery charges that may be needed; NO cancellations once equipment has been delivered; NO REFUNDS on custom made equipment or catalogue equipment with Price on Application.

• Once equipment has been received and is damaged or faulty its your responsibility to call Crown Commercial Group immediately and let us know of the problem. All equipment must be inspected on delivery. Damages will not be accepted after delivery inspection. If client is picking up from Crown showroom all equipment must be inspected by the client on pick up as Crown Commercial Group does not take any responsibility on any damages caused on equipment transportation.

All Crown equipment has a 12 months labour and parts. Parts carry a 12 month manufacturers warranty. Warranty in all cases is limited to replacement of faulty parts at place of manufacturer. Crown Commercial does not participate in any expense or consequential loss arising from claims made under warranty.

• Its the clients responsibility to have insurance for loss of stock & damage caused to equipment by external electrical faults.
• We do not cover warranty if the equipment has been subject to misuse, neglect, alteration, incorrect installation, accident or to damage caused by transportation, use of abrasive chemicals, flooding, fire or acts of God.
• Maintenance is required on every refrigeration equipment purchased, minimum once every three months by a crown technician otherwise certain parts will NOT be covered under warranty. Its clients responsibility to organise this service. If this service is contracted else where without written approval from manufacturer the warranty will be void.
• Consumable items are NOT covered under warranty eg. light fittings, heat lamps, glass.

Warranty Issues Are Not Acceptable Reasons For Withholding Payment As they Will Be Rectified By The Manufacturing Company Within Reasonable Timing.

Warranty voided if quoted amount not paid in full. Warranty voided if equipment is serviced by other than Crown Commercial or by their recommended dealers. Warranty voided if refrigeration equipment not serviced on regular basis, eg. every three months requires a preventative breakdown maintenance service to be organised by client with our service division and charged extra ( not covered under warranty).

Equipment remains the property of Crown Commercial until full quotation cost is paid. Warranty excludes breakage of glass, lights and heating lamps.

All equipment with brand name specified other than Crown, comes under manufacturers warranty terms and conditions. We trust the above meets with your requirements and your approval and assure you of our professional service at all times.

"When placing an order with Crown Commercial Group Pty Ltd
you accept the above conditions of sale"